Privacy Policy

Effective date: March 7, 2026

Unvow ("we," "us," or "our") operates the website unvow.com (the "Site"). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using the Site you agree to the practices described below.

1. Information We Collect

Information You Provide

When you submit a consultation request or contact form, we collect the information you provide, which may include:

  • Full name
  • Email address
  • Phone number
  • State of residence
  • Type of legal matter (e.g., divorce, custody)
  • A brief description of your situation

Providing this information is voluntary. If you choose not to provide it, you can still browse the Site, but you will not be able to use our consultation referral service.

Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address and approximate geographic location (country and region)
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device type (desktop, tablet, mobile)

This data is collected through analytics tools only if you consent via our cookie banner (see Section 5 below). If you decline cookies, no analytics data is collected.

2. How We Use Your Information

We use the information we collect to:

  • Connect you with attorneys. When you submit a consultation request, we share your information with licensed family law attorneys who may be able to assist you (see Section 3).
  • Respond to inquiries. If you contact us directly, we use your information to respond.
  • Improve the Site. We use aggregated, de-identified analytics data to understand which content is most useful and to improve the user experience.
  • Comply with legal obligations. We may use or disclose information as required by law, regulation, or legal process.

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Attorney referrals. When you submit a consultation request, we share the information you provided (name, contact details, state, legal matter type, and situation description) with one or more licensed family law attorneys or law firms who may contact you about your matter. Once shared, the attorney's own privacy policy governs their use of your information.
  • Service providers. We use third-party services to operate the Site, including cloud hosting (Cloudflare), database storage (Supabase), and analytics (PostHog). These providers process data on our behalf and are contractually obligated to protect it.
  • Legal requirements. We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers. If Unvow is acquired, merged, or sells substantially all of its assets, your information may be transferred as part of that transaction. We will notify you via the Site of any such change.

4. Data Retention

We retain consultation request data for as long as necessary to fulfill the purpose for which it was collected, typically no longer than 24 months from the date of submission. Analytics data is retained in aggregated form and does not contain personally identifiable information after processing.

You may request earlier deletion of your data at any time (see Section 7).

5. Cookies and Tracking

The Site uses a cookie consent banner. No analytics cookies are placed unless you click "Accept." If you decline or ignore the banner, no tracking cookies are set and no analytics data is collected.

Analytics (PostHog)

If you consent, we use PostHog to collect anonymized usage data such as pages visited, session duration, and general device information. PostHog may set cookies on your browser to distinguish unique visitors. You can withdraw consent at any time by clearing the cookie_consent entry from your browser's local storage and refreshing the page, which will re-display the consent banner.

Essential Storage

We use browser local storage (not cookies) to remember your cookie consent preference. This is strictly necessary for the Site to respect your choice and does not track you.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your information, including:

  • All data transmitted between your browser and the Site is encrypted via HTTPS/TLS.
  • Consultation data is stored in a secured database with access restricted to authorized personnel.
  • Third-party service providers are selected based on their security practices and contractual commitments.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Access. Request a copy of the personal information we hold about you.
  • Correction. Request that we correct inaccurate information.
  • Deletion. Request that we delete your personal information, subject to certain legal exceptions.
  • Opt out of analytics. Decline cookies via the consent banner, or withdraw consent at any time (see Section 5).

To exercise any of these rights, contact us at our email address. We will respond within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used and shared.
  • Request deletion of your personal information.
  • Opt out of the "sale" of personal information. We do not sell personal information as defined under the California Consumer Privacy Act.
  • Not be discriminated against for exercising your privacy rights.

To submit a request, contact us at our email address. We may ask you to verify your identity before processing your request.

9. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10. Third-Party Links

The Site may contain links to third-party websites, including attorney websites and external legal resources. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Effective date" at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Unvow
Email: our email address